Step 1: Are you eligible?

Please check that you have met the eligibility requirements prior to registration and making an appointment before using our service

Step 2: Register and Make an Appointment

All appointments are held at International House. To receive confidential assistance with your taxes, please register and make an appointment.

Please note:

• Please sign up for 1 one-hour session on our appointment system. Signing up for more than 1 session takes up the privilege and opportunity of another client to sign up for an available appointment. Please refrain from doing so as some clients need this opportunity.
• Most tax returns should take a maximum of 1 hour of your time.
• Solely registering does not guarantee an appointment. You MUST sign up for a spot in order to have an appointment. If there are no spots currently available, please continue to check back for empty spots. There are also other free local clinics.

Step 3: Tax Documents and Identification

It is your responsibility to bring all your tax documents (all that are applicable) for your tax return

1. USB Flash Disk
   Our volunteers will save your tax return in PDF or .tax (for NETFILE) for you to have your own copy.

 

1. Notice of Assessment from the previous income tax return year

 

1. Social Insurance Number
   If you don’t have this, bring a photocopy of ONE of the following:
   - Valid passport
   - Driver’s license
   - Birth certificate*For International Students: We will require your individual tax number (ITN) from you as you may not have a SIN card. If you do not have this, you will need to apply for an individual tax number (ITN) by filling out form T1261 online or can be picked up at the clinic. The process of getting this number may take 4-6 weeks, so start early!

 

1. Form T4 (Statement of Remuneration)
   If you have not received your T4, you should contact your employer. If you are a Teaching Assistant (TA) or a Residence Advisor (RA), you can contact your graduate secretary

 

1. Form T4A (Taxable Scholarship)
   If you have not received your T4A by the end of February, please contact Student Financial Assistance & Awards in Brock Hall

 

1. T2202A (Tuition and Education Amounts Certificate)
   Your T2202A can be downloaded from the UBC Student Service Centre

 

1. Form T5 (Statement of Investment Income)
   You will only have this statement if you have a savings account earning interest or you have investment income

 

1. U-Pass/Transit Tax Credit (if applicable)
   Your U-Pass Tax Credit can be downloaded from the UBC Student Service Centre

 

1. Tax receipts for Charitable Donations (if applicable)

 

Step 4: Mail your Tax Return

Be sure to print off your tax return and mail it to the Canada Revenue Agency mailing address.

For British Columbia Residents: Canada Revenue Agency Tax Centre 9755 King George Boulevard Surrey BC V3T 5E6

For Non-Residents: International Tax Services 102A – 2204 Walkley Road Ottawa ON K1A 1A8 Canada

*Postal prices can be found on Canada Post

If you are advanced and you wish to file your own tax return electronically via NETFILE, visit http://netfile.gc.ca/. This option requires a .tax file which you can request from our volunteers. The Canada Revenue Agency should have provided you a unique number to login and file your tax return.

Policies

Confidentiality Policy

Our volunteers are trained by the Canada Revenue Agency and we are to strictly abide by their confidentiality policy and regulations. Our volunteers must respect the confidentiality of taxpayer information and decline any offers of monetary reward for their services.

Late Policy

If a client is 10 minutes late, the executive team has the right to remove the client’s privilege of having made an appointment.

Tax Return Inquiries